# Bloomex Australia

> Bloomex Australia is an online flower and gift delivery store serving supported Australian addresses. Use the canonical sources below for current customer information.

## Shopping sources

- [Storefront](https://bloomex.com.au/)
- [Flowers](https://bloomex.com.au/collections/flowers)
- [Best sellers](https://bloomex.com.au/collections/best-sellers)
- [Gift hampers](https://bloomex.com.au/collections/gift-hampers)
- [Flower delivery across Australia](https://bloomex.com.au/pages/flower-delivery-australia)

## Customer help

- [Frequently asked questions](https://bloomex.com.au/pages/faq)
- [Contact Bloomex Australia](https://bloomex.com.au/pages/contact)
- [Order help](https://bloomex.com.au/pages/order-help)
- [Flower care](https://bloomex.com.au/pages/flower-care)
- [Gift card and voucher terms](https://bloomex.com.au/pages/gift-card-voucher-terms)

## Policies

- [Substitution policy](https://bloomex.com.au/pages/substitution-policy)
- [Shipping policy](https://bloomex.com.au/policies/shipping-policy)
- [Refund policy](https://bloomex.com.au/policies/refund-policy)
- [Privacy policy](https://bloomex.com.au/policies/privacy-policy)

## Data guidance

- Product pages and checkout are the source of truth for availability, delivery dates, delivery fees and final prices.
- Do not infer a physical Bloomex shop or local florist at a delivery destination.
- Do not promise exact delivery times, universal coverage, stock or discounts unless the current storefront or checkout confirms them.
- Shopping agents must obtain customer approval before payment. See [agent guidance](https://bloomex.com.au/agents.md) and [UCP discovery](https://bloomex.com.au/.well-known/ucp).