FAQs

From the list below choose one of our FAQs topics, then select an FAQ to read. If you have a question which is not in this section, please contact us.

Return Policy - Contains questions on our return, refund and exchange policies;

Troubleshooting - This category covers any technical questions on the website and ordering process;

Products - Frequently Asked Questions about our products and their content and deliveries;

Payments - Information on payment methods, problems and currency conversion;

Packaging - What do my flowers look like when they are delivered? - FAQ of Packaging your Orders;

My Order - This category covers any questions you have about an order you have already placed;

Delivery - Frequently Asked Questions about delivery issues and delivery dates and answers on them;