Bloomex offers three Customer Service options...

For immediate Customer Service please visit our Live Chat Support (available 24/7)

Alternatively you can send an email to [email protected] with Order # in Subject (up to 12 hour response time)

You can also call 1800-451-637 (up to 24 hour response time)

Thank you - we appreciate your business!

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1800-451-637
For deliveries outside of Australia CA CA  line   UK UK  line  USA US
 
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From the list below choose one of our FAQs topics, then select an FAQ to read. If you have a question which is not in this section, please contact us.
  • Return Policy  ( 5 items )
    Contains questions on our return, refund and exchange policies.
  • Troubleshooting  ( 2 items )
    This category covers any technical questions on the website and ordering process.
  • Products  ( 1 items )
    Questions about our products.
  • Payments  ( 3 items )
    Information on payment methods, problems and currency conversion.
  • Packaging  ( 1 items )
    What do my flowers look like when they are delivered?
  • My Order  ( 5 items )
    This category covers any questions you have about an order you have already placed.
  • Delivery  ( 5 items )
    Questions about delivery issues and delivery dates.