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Delivery Policy

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3 Standard Delivery Options

1. Same Day Delivery:
If you require your order to be delivered Same Day, you must place your order before 1 pm on the day of delivery. A delivery fee of $19.95 applies. Please note, Same Day Delivery is not guaranteed in all areas - we may contact you to arrange alternate delivery time(s).

2. Next Day Delivery:
If you place your order before 4 pm, your order can be shipped the following day. A delivery fee of $14.95 applies.

3. Regular Delivery:
Placing your order well in advance of your desired delivery date ensures you a delivery fee of $12.95.

  • Special Day Surcharges:
    A $5.00 surcharge may be applied to "Special Days"

  • Free Shipping Specials:
    Please note that Free Shipping Specials are not valid for Same Day Delivery, and must be ordered one day in advance for delivery Tuesday - Friday. Our business hours are 8 am - 4 pm M-F; please place your Free Shipping order before 2:30 pm to ensure the delivery date you selected.

  • Re-Delivery:
    In the event that re-delivery of your order is necessary (e.g - customer is not home), a re-delivery fee of $10 - $20 may apply.

  • Delivery Not Accepted:
    In the event that the recipient does not accept the delivery, you will still be charged for the delivery fee.

Delivery procedure.

Residential addresses:

Please advise the recipient to be present at the time of delivery. If nobody will be available upon delivery, please provide us with instructions on how to act in this case. If no person is present to accept flowers at the location, we will leave flowers by the door.

Business addresses:

If recipient is not available during delivery and company is refusing to accept delivery, we will attempt delivery next possible day.

NEXT DAY DELIVERY -

NEXT DAY DELIVERY GUARANTEED

  • We guarantee delivery before 5 pm if you place your order the prior day

  • We do not deliver on Sunday (Valentine's Day and Mother's Day are an exception) or statutory holidays

  • Orders placed after cut off time will be delivered the next available day as described in our delivery policy

Note: We are not responsible for late deliveries caused by acts of God (weather conditions, storms, hurricanes, earth quakes, etc...) and no refunds will be issued for these reasons. The delivery will occur on the next possible delivery date.